Privacy Policy

1. Introduction

okcards.ph ("the Company," "we," "us," "our") is committed to protecting the privacy and personal data of all players and visitors who use the okcards.ph platform. This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect personal information in connection with your use of our website and services.

This Policy applies to all personal data processed by okcards.ph in connection with the operation of its online casino platform, including account registration, gameplay, payment processing, customer support, and marketing communications.

By registering an account on okcards.ph or by continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the platform and contact us to close your account.

This Policy is to be read in conjunction with our Terms & Conditions, which govern your use of the okcards.ph platform.

2. Data We Collect

2.1 Information You Provide Directly

When you register, verify your identity, make deposits or withdrawals, contact support, or participate in promotions, okcards.ph may collect the following categories of personal data:

• Identity Data: Full legal name, date of birth, nationality, government-issued ID number (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license);
• Contact Data: Email address, mobile number, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati);
• Financial Data: GCash account number, Maya account details, bank account information (BPI, BDO, Metrobank, UnionBank, etc.), transaction history;
• Account Data: Username, password (stored in hashed form), account preferences, responsible gaming settings;
• Verification Documents: Copies of government-issued IDs, selfies for liveness checks, proof of address documents.

2.2 Information Collected Automatically

When you access okcards.ph, we automatically collect certain technical and usage data, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser information;
• Pages visited, time spent on pages, and navigation paths;
• Game session data, bet history, and wagering patterns;
• Cookie identifiers and similar tracking technologies.

2.3 Information from Third Parties

We may receive personal data about you from third-party identity verification providers, payment processors, fraud prevention services, and regulatory databases as part of our KYC and AML compliance obligations.

3. How We Use Your Data

okcards.ph uses your personal data for the following purposes:

• Account Management: To create, maintain, and secure your okcards.ph account;
• Identity Verification (KYC): To verify your identity and age (21+) as required by PAGCOR regulations and Philippine law;
• Payment Processing: To process deposits and withdrawals via GCash, Maya, and Philippine bank transfers;
• Gameplay & Platform Operation: To deliver games, record results, calculate winnings, and maintain betting history;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and unauthorized account access;
• Regulatory Compliance: To fulfill our obligations under Philippine law, PAGCOR licensing requirements, and the Anti-Money Laundering Act (AMLA);
• Customer Support: To respond to your inquiries, complaints, and support requests;
• Marketing & Promotions: To send you relevant offers, bonuses, and platform updates — only where you have provided consent or where permitted by law;
• Responsible Gaming: To monitor gameplay patterns and enforce responsible gaming tools such as deposit limits and self-exclusion;
• Platform Improvement: To analyze usage data and improve the okcards.ph user experience.

4. Legal Basis for Processing

okcards.ph processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (RA 10173):

• Contractual Necessity: Processing required to perform our contract with you (account operation, payment processing, gameplay);
• Legal Obligation: Processing required to comply with Philippine law, PAGCOR regulations, and AMLA obligations;
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent.

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing & Disclosure

okcards.ph does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Identity Verification Providers: Third-party KYC and liveness-check services used to verify your identity and age;
• Payment Processors: GCash, Maya, and Philippine banking partners required to process your transactions;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies as required by law;
• Fraud Prevention Services: Third-party providers that help us detect and prevent fraudulent activity;
• IT & Hosting Providers: Secure cloud and server infrastructure providers who process data on our behalf under strict data processing agreements;
• Legal & Professional Advisors: Lawyers, auditors, and compliance consultants where necessary for legal proceedings or regulatory compliance.

All third-party service providers are contractually required to process your data only for the specified purpose and to maintain appropriate security standards consistent with Philippine data protection law.

6. Data Retention

okcards.ph retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, as required by Philippine AMLA regulations;
• KYC verification documents are retained for the period required by PAGCOR licensing conditions;
• Customer support communications are retained for three (3) years;
• Marketing consent records are retained until consent is withdrawn plus one (1) year.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

7. Cookies & Tracking Technologies

okcards.ph uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use include:

• Essential Cookies: Required for the platform to function correctly (e.g., session management, login state). These cannot be disabled;
• Functional Cookies: Remember your preferences such as language settings and responsible gaming limits;
• Analytics Cookies: Help us understand how players use the platform so we can improve it. Data collected is aggregated and anonymized;
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the okcards.ph platform.

8. Data Security

okcards.ph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Password hashing using industry-standard algorithms — we never store passwords in plain text;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits and penetration testing of our platform infrastructure;
• Two-factor authentication (2FA) available for player accounts.

9. Your Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by okcards.ph:

• Right to be Informed: The right to know what personal data we collect and how it is used;
• Right of Access: The right to request a copy of the personal data we hold about you;
• Right to Rectification: The right to have inaccurate or incomplete personal data corrected;
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to Object: The right to object to processing of your personal data for direct marketing purposes;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at the email address provided in Section 13 of this Policy. We will respond to all verified requests within thirty (30) days.

10. Children & Minors

okcards.ph is strictly an adult platform. Access is limited to individuals who are at least 21 years of age, in accordance with Philippine gambling regulations. We do not knowingly collect personal data from persons under 21 years of age.

If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and report the matter to the appropriate regulatory authority. If you believe a minor has registered on okcards.ph, please contact us immediately.

11. Third-Party Links

The okcards.ph platform may contain references to third-party services (such as payment providers). okcards.ph is not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party services you use in connection with your okcards.ph account.

12. Changes to This Policy

okcards. ph may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. When material changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.

The "Last updated" date at the top of this Policy indicates when it was most recently revised. Continued use of okcards.ph after the effective date of any update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically.

13. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer (DPO):

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been respected. The NPC is the Philippine government body responsible for administering and implementing the Data Privacy Act of 2012.